Startup Madness

(This article is jointly written by Sameer Guglani and Nandini Hirianniah)

In recent days, while working with the MVP portfolio companies and reflecting back on the days of madhouse, we have identified this phenomenon we are calling ‘startup madness’.

It’s visible and present from the time when you start thinking of your million dollar/world changing idea to the steady state point (personal satisfaction, acquisition, IPO or maybe shutdown). Things that you do, don’t make any sense to outsiders and they are like ‘This guy is crazy’ and even when you look back at that period you think “what was I thinking when I did this?”

Looking back at the time when we got the idea to start madhouse, we did not know anything about business, we were just two 27 year old kids (later three of us, with Ankur joining us). We had tried a variety of things in our lives and had managed to do reasonably well in whatever we put our hands into, may be that’s what gave us the stupid confidence. Very importantly we were quite ignorant about ‘real business’ and hence came up with our own take on every business problem we faced.

This streak of startup madness showed at various places:

  • We did not hear NO:  not from vendors, not from people we were trying to hire, not from investors, customers, no one. A NO just meant we had to come back with new ideas and try again.
  • We would never get tired of talking about madhouse and we could talk to any one about it. Most times the other guy did not give a damn :-(,  for him/her it was just a blabber
  • We just worked non-stop for three years , not even a day off (except when forced by illness)
  • Other than work everything else was just plain unimportant : sleeping, eating, meeting friends, attending social functions, family, watching TV, movies, newspaper – all of this had very little place in our lives. We just filled all our day with work with average working day of 16-18 hrs all thru.
  • We worked out of anywhere and everywhere.  Our tools were a Fujitsu laptop and a CDMA phone which could be used like a modem.  Restaurants, inside a car / train / auto rickshaw / bus, out on the road, in the park, bedroom, living room and the loo, locations stopped to matter, every place was work place.
  • We did not need a lot of money to live and we were happier than ever (no purchases of over 1000 for 3 years, eating at economical places, shamelessly staying with friends / relatives / acquaintances in cities we visited on work )
  • ‘The world impossible was missing” – we just did not believe that there was any problem that we could not solve or anything we could not do. Our minds were one track – focus hard, think hard, work hard and just do whatever it takes.
  • We had access to this inhuman energy that allowed us to just keep going – “never get tired” or “never run out of steam”.
  • Each time we met a new person, we were constantly thinking of how this person can help our venture, . Everywhere we went, we explored if there was something there that could benefit our startup. Frankly we were classical ‘opportunity hounds” and quite shamelessly so 🙂
  • We were basically “stuck” in our own world in which we could not fail. While we adapted like crazy, we sort of forced business to work the way we thought it should work, without caring a lot about the outside world.

This madness is the essence of start-ups; it signifies the purity of a startup. It makes the startup tick and makes it successful and enjoyable. The same madness makes you innovate, over perform, challenge your skill set, think out of the box or even out of the world, take 28 hrs out of a 24 hrs a day, it gets you to focus but does not let you  blindly focus!

Its also important to figure out how can you keep re-fueling the desire, the madness, so that it lasts forever, not just for days, weeks or months, start ups that click need to be at it for years. For an individual or team to succeed as a startup, having the startup madness is a must.

If you are an entrepreneur look inside you and make an honest assessment. Do you have the streak?

  • If yes, great.
  • If no. But you think you can build it – nice, go ahead and do it at the highest priority.
  • If you don’t have it and you can’t build it – I am not sure you should continue being an entrepreneur.

On that other hand, if you are not yet an entrepreneur you should also look inside you and make the same honest assessment. Do I have the mad streak?

  • If yes, you fool, leave your job right now – the world of ‘startup madness’ is calling
  • If no, it would best for you to avoid the path of entrepreneurship, until the ‘madness streak’ gets to you 🙂

Lessons from failures

Kamla bhatt blog has a very good interview with Rajiv,  he shares some candid but real learnings from the world of entrepreneurship.

Rajiv’s current company callgraph has built a very cool and useful product that works with Skype calls and allows you to record, store, search, tag, transcript your calls. Give it a spin..

Startup Essentials: Rockstar programmers

I recently answered a set of questions for Charu Bahri, for her column called eVoice in IT magazine (www.itmagz.com) published by EFY India. All these answers are in the context of early stage, young startups, not well funded, less than 1 year old, less than 10 people.

Is it tough for tech startups to find very skilled tech manpower? If so, why?

It can be tough or easy for a startup to get good tech guys depending on the approach of the founders. With the right approach it can be done fairly easily.

The way startups are done has changed these days, the most well known web products; ranging from Youtube, Facebook, Twitter have been built with small teams of few rock star programmers.

The best option is to have tech co-founders, who will develop the initial version of the product themselves and not depend upon hiring programmers. It’s essential for the founders to build the product and create initial traction around the product. Along side they need to continue to look for the rock star programmers, guys who will be truly interested in joining a startup and doing real meaty work and come on board for lesser money along with equity.

Places to look for are the startup conferences, thru references (spread the word), have your own blog and write about exciting work company is doing, write about the open positions, put job posts on popular startup blogs (for India: venturewoods, pluggd.in, startup dunia etc), also look at getting people form your college. Post to yahoo/google group mailing list from good colleges like IITs etc.

The conventional ways of hiring will not work because over there you will find folks who are looking for safety, salary and cushy jobs. Some of them may be curious about startups, but will back out at some point or the other. No point wasting your time.

What novel remuneration means may be offered to tech specialists?

For right people remuneration wont be the deciding factor, these are people who are passionate about working on exciting things, people who have a desire to learn and to “upwind”, who may themselves want to start a venture down the line.

Quoting form Paul graham, the founder of Y combinator

“In an essay I wrote for high school students, I said a good rule of thumb was to stay upwind– to work on things that maximize your future options. The principle applies for adults too, though perhaps it has to be modified to: stay upwind for as long as you can, then cash in the potential energy you’ve accumulated when you need to pay for kids.

I don’t think people consciously realize this, but one reason downwind jobs like churning out Java for a bank pay so well is precisely that they are downwind. The market price for that kind of work is higher because it gives you fewer options for the future. A job that lets you work on exciting new stuff will tend to pay less, because part of the compensation is in the form of the new skills you’ll learn.

Grad school is the other end of the spectrum from a coding job at a big company: the pay’s low but you spend most of your time working on new stuff. And of course, it’s called “school,” which makes that clear to everyone, though in fact all jobs are some percentage school.”

Is there a possibility of retaining tech specialists to work as and when needed, that is, paying only a retainership (and thus, avoid paying them a full salary)?

I have not come across programmers who are available on retainer-ship, only option is to use a Tech services company, which will surely be very expensive.

Another way to do this is to find folks who are available to work part time in the evenings and weekends. But this approach brings uncertainty into the project, because these programmers have high chance to treat part-time work as low priority in case there is an increase in working hours at their full time work place. Also this option may work for building prototypes and demos. The moment you have to build the real stuff you will need full time programmers.

What sources/routes could tech start-ups use to find the right manpower – job portals, executive search firms, campus interviews?

None of the above works for startups. See answer to the first question

I’d especially appreciate any example you can share with me that showcases how your company was able to recruit the right tech talent and the kind of remuneration agreement you proposed for the talented staff.

At madhouse, after approx 1 year of operations, we found a great tech co-founder (Ankur Agrawal), who single handedly build a lot of parts of the product and since he was a co-founder there was no salary to be paid, until we got funded.

There is another model which has worked for Instablogs (I am an advisor to Instablogs). Ankit (founder of Instablogs) developed the initial version of product, got the traction and later started hiring bright freshers from not so popular colleges. They created a very good training program using which they are able to create very good programmers out of the fresh engineers in record time. For pulling this off Instablogs had to move from Delhi to Shimla, where they were able to find good fresher engineers, who were eager to take a job, learn and do well.

A question relating to the Instablogs example you shared. There is a possibility of the fresh engineers moving off to greener pastures after being trained. What measures did Instablogs take to prevent
that?

I disagree with definition you have indicated for Greener pastures.

  • Green pastured != higher salaries.
  • A job = salary + learning + challenges + working at a place which gives you happyness.

That’s exactly what Instablogs has done, they provide the people with

  • Constant learning and fast growth in knowledge
  • Opportunity to work on cutting edge technologies
  • A place to work where they are allowed to make mistakes, have fun and enjoy life
  • Opportunity to create from scratch

These programmers obviously have friends who work in other tech companies on higher salaries etc, but they realize that their knowledge is far superior as compared to those guys who are getting paid more but are doing UNINTERESTING and NON GROWTH work. Basically at Instablogs people are upwinding and others are essentially downwinding.

There was a recent case of one guy who left for higher salary and came back with couple of weeks saying that he just did not enjoy working at his new job and this has become a live example of all other guys in the team.

Also read: Joining a pre-VC startup

At the young turks tutorial – CNBC TV18

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Yesterday I was at the sets of the first episode of the new show on CNBC TV18 Young turks tutorial. It was shot at in the Royal ballroom at The Leela, Bangalore. The show brings young turks and power turks on a common platform, where the Power Turks share there experience with the young guns. The format is completely interactive, all of it is questions and anwers, which is really good.

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The host of the show was Shereen Bhan and power turk for the show was Nandan nilekani , he was very good with his answers which were both candid and insightful. He stayed around after the show to talk to people, I chatted him for a little bit as well.

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One dampener for me was that the crowd was slightly different than what I expected, I was expecting more “real startup” crowd, you know young guys and girls dressed casually, high energy entrepreneurs. In reality the startup crowd was in minority (I met folks from chakpak, picsquare and storzz) and majority people were from fairly set and matured businesses, well dressed in formals and stuff.
Show started slightly late, but went on well, people asked a lot of good questions and answers were equally good. There was a jazz band along with drinks and dinner after the show. The drinks session was supposed to help people network, but for some reason I saw people sticking in groups of already known people and not really looking to meet/know new people, which was kind of sad. I only managed to catch with about 3 new people, where normally in a event like this one could easily meet 10-15 new people.

I have a few suggestions for the CNBC team (assuming that show is actually to help out entrepreneurs and startups)

  • Ensure equal participation from young startups from upcoming fields like mobile, web 2.0, social networking etc
  • Get people to ask questions which are more and more relevant to companies in the younger days (when they need the most help)
  • Encourage people to mingle with new and unknown people

Overall the concept is very good and will be very interesting to see it unfold over next few months…

Startup Essentials: Hire the right kind of people (and fire the wrong ones)

Jason / Michael and bunch of other folks have been talking about kind of culture startups should have, to be able to save every penny and march towards success.

As we all know people are the the most fundamental ingredients for every startup and everything else is the function of the kind of people you have.

Based on my experiences, one of the biggest and sustainable cost/time saving can come from hiring the right kind of people (or firing the wrong ones).

Within a team (or the company) there are two types of goals:

  • Team goals
  • Personal goals

There are bound to be times when team goals and personal goals will conflict. You want to have people who will 90% of the time go with team goals. Get these people and keep them (no matter what it takes).If you have people who are always picking personal goals over the team goals, spot them, provide them the feedback , if they dont shape up – FIRE THEM.

Attending: Open Coffee Club @Bangalore

I will be at “Open Coffee Club @ Bangalore” this Sunday (17 feb), you can read more about the OCC event here.

Would love to catch up, in case your planning to be there.

about OCC (From OCC Blog)

OCC is just the forum you were looking for, if you want to know the A-Z of entrepreneurship, more so , if you wish to hear it from people who made it.

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